Map
Detailed Information
- Place Types Bank
- Address 20-24 Ripple Rd, Barking IG11 7PG, UK
- Coordinate 51.5373307,0.080728
- Website https://www.barclays.co.uk/help/contact-us/
- Rating 3
- Compound Code G3PJ+W7 Barking, UK
Openning hours
- Monday 9:00 AM – 3:00 PM
- Tuesday 9:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 9:00 AM – 3:00 PM
- Friday 9:00 AM – 3:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Thanks ANNIE ,the best ever
Very helpful, nice lovely....
Had come to change my surname for my bank account as I got married. Firstly I noticed staff members buzzing around and talking with each other but not approaching until I asked myself. Secondly have been told, that the waiting time will be about a half an hour unfortunately after a half an hour of waiting I asked how long do I still need to wait, I been told that all staff members is on lunch except the one, I was shocked and I think is absolutely embarrassing not to know how to manage your staff and time.
Great customer service! I've been there twice serviced by Lisa, and she was really professional and helpful.
Counter service is incredibly slow - the slowest I’ve ever seen in any branch/bank and it’s been this way for years. Staff consistently make errors and simply waste your time. Barclays is a good bank but this branch is managed and operated very poorly.
I am really disappointed from their poor services. I had an appointment at 11:00, and arrived right on time. As I was waiting to the queue to ask the cashier where I should wait, he told me to do so on the 1st floor. As instructed I went there and asked for the lady in the first desk where the waiting area was for my appointment. It was now 11:02, and she rudely asked me to get a seat without answering my queries. After, 24 min a bank staff came to tell me that he cannot help me because its 11:26! In addition, to the rude customer service, poor management of the branch and waste of my time, no staff cared enough to provide help or updates having waited for this appointment for over a month!!! After this very degrading experience I will NOT entrust Barclays with my money and strongly discourage you to do as well.
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