Map
Detailed Information
- Place Types Bank
- Address 172-174 High Rd, Ilford IG1 1LL, UK
- Coordinate 51.5592263,0.0754616
- Website https://www.sbiuk.com/
- Rating 2.3
- Compound Code H35G+M5 Ilford, UK
Openning hours
- Monday 10:00 AM – 2:00 PM
- Tuesday 10:00 AM – 2:00 PM
- Wednesday 10:00 AM – 2:00 PM
- Thursday 10:00 AM – 2:00 PM
- Friday 10:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
The Bengali lady at the counter service did not know how to operate the computer to check my account details. She was unable to say the interest rate on my account and how long it had been open for. Nor was she able to print my latest statement. Many thanks to the gentleman who stepped in so that I could obtain the necessary information. The counter lady said my bank statement would be posted in one week's time. However, it did not arrive. It would be good if the counter staff have computer training so they are able to help customers quickly and efficiently. The branch manager did not reply to any emails (or phone calls) or voice messages to his mobile regarding my missing bank statements.
I have received reasonably good service on 2 out of 5 occasions... I tried to set up my app few months back, it didn't work with instructions given. I called the customer service number and went round and round in circles them asking me if my number is registered with them... How would I know that, anyway made a trip especially after easing of lockdown and was told system is not available. Again I went in today only to be told I can activate my Internet banking first but have to do at home, no option coming up, tried to register on the app it stops midway and there is no way forward... Pulling my hair out, don't understand why the lady could not help me set it up there and then.... So annoyed
Awesome customer Service and very helpful staff.
If u are not working at Saturday please remove opening hours.
I recently visited this branch after making prior appointment to open Indian NRE account. I was told I will also have to open a SBI UK account,don't know why. Anyways I agreed to open both the accounts and initially everything went fine. Before leaving I double checked if all formalities are done and was told every is done and my NRE application will be sent as soon as UK account is opened.
Couple of days later I was asked to visit the branch again apparently to sign some locally printed declaration form which is not part of any document check list either at website or the list sent to me by Indian NRE desk. After everything was done I was told I need to pay £10 to them. That was it for me, I mean who charges you money to open an account at this age. I simply walked out.
I find the staffs are extremely unprofessional don't even know their own process and on top of it charges you for their appalling service.
I would just recommend to stay away.
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