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Detailed Information
Openning hours
  • Monday 9:00 AM – 3:00 PM
  • Tuesday 9:00 AM – 3:00 PM
  • Wednesday 10:00 AM – 3:00 PM
  • Thursday 9:00 AM – 3:00 PM
  • Friday 9:00 AM – 3:00 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed
Photos
TSB Bank
TSB Bank
TSB Bank
TSB Bank
TSB Bank
Reviews
Through The Lens (12/12/2019)
Absolutely disgusting service from branch manager Amanda. Couldn't deal with my query over the phone so hanged up twice. When I called back and asked her what was the reason she hanged up her reply was I was swearing at her. The second time (in the same conversation) she hanged up I could hear her not talking and hear her breathing then she started acting like the phone line went dead. Shambolic service. So glad that's not my local branch. Spoke to customer service about this too. Hopfully they'll pass on the feedback and hopfully TSB give the right re-training out to there staff. Not happy.
Dorin David (07/19/2019)
The worst bank, services.... One month i waited for my bank statements, i was three times to get it. Need to be a 3 years customer to have a card with touch 👎. And now , when i switched to the other bank, they made me a overdraft. So i can not solve the problem.
Valentinas Druskis (12/18/2016)
I'm very,very satisfied by using this bank.Very helpful and friendly collective always ready to help in any questions and any problems.Very comfortable and friendly online banking.By using this bank I feel safe,calm and satisfied.Thank You to all personal and best Regards in the future.Mary Christmas and best luck in The New Year... Thank You that You are...
Oluwaseun Akinwunmi (11/24/2018)
I went to this branch for some advise.. very rude
Jay Nair (09/15/2018)
Stepped into TSB Ilford brach today to deposit some money into my account. Was shocked by the rude, insulting, and sometimes even threatening attitude of the staff towards customers. This is after I being a loyalTBS customer for 9 long years. IF there was option to give zero stars review I would have given it. Such was the intimidating attitude of the TSB staff. Stepping out of the brach, I have not just decided to leave the review here and spread the word, but also to close my TSB account for good, and switch it to another bank.
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