Map
Detailed Information
- Place Types Bank
- Address 18 / 24 Chase Side, Osidge, London N14 5PB, UK
- Coordinate 51.6328203,-0.1283155
- Website https://www.barclays.co.uk/help/contact-us/
- Rating 2.2
- Compound Code JVMC+4M London, UK
Openning hours
- Monday 9:30 AM – 3:00 PM
- Tuesday 9:30 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 9:30 AM – 3:00 PM
- Friday 9:30 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I tried to go to my local southgate branch to pay cash into my account so that my mortgage wouldn't be in arreas and have fear of losing my house due to non payment of my mortgage and bad credit. I checked the bank's website and found they were open till at least 4 p.m. I arrived at my bank at 1.15 p.m. after queuing at my supermarket for over an hour. After queuing outside at Barclays for over half an hour when I got to the entrance I was told by a member of Barclays staff that there was a pandemic and she couldn't let me in. She was a junior member of staff and I pleaded with her that I had cash to pay in towards my mortgage which I needed to pay. She offered no assistance or sympathy or any helpful alternatives. This is not the way to treat customers particularly when you can not empathize towards someone losing their home.
Disgusted with this attitude and if I could give less than one star, I would !
Staff there are always helpful, although they would benefit from having additional staff when it gets a little busier.
Always helpful, can get busy at times but try their best to serve you as quickly as possible
I am absolutely disgusted by the treatment my husband and I have received the Southgate branch today. He went into close his help to buy ISA and was not given a closing statement meaning we will lose out on a £400 bonus. The staff did not seem to know what a help to buy ISA is, and seemed indifferent to the fact their lack of knowledge will cost us hundreds of pounds. We need a closing statement to take to our solicitors and without it we cannot claim the 25% government bonus. Won't be banking with Barclays anymore
The staff is very helpful!!!
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