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Santander

514 High Rd, Wembley HA9 7BT, UK

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Detailed Information

Place Types Bank
Address 514 High Rd, Wembley HA9 7BT, UK
Coordinate 51.5528572,-0.2964163
Website https://www.santander.co.uk/
Rating 2.7
Compound Code HP33+4C Wembley, UK

Openning hours

Monday 9:30 AM – 4:30 PM
Tuesday 9:30 AM – 4:30 PM
Wednesday 9:30 AM – 4:30 PM
Thursday 9:30 AM – 4:30 PM
Friday 9:30 AM – 4:30 PM
Saturday 9:30 AM – 4:00 PM
Sunday Closed

Photos

Reviews

Asmita Varsani (09/13/2020)

Very unhelpful staff especially especially the Krishna assistant and manager Anita. Appalling level of service with no customer skills. This branch has never exceeded in the level of service. Went there for student account upgrade and was told they cannot help. Then gave a list of 10 Santander university branches all listed outside of London saying that is all they could do as far as helping me. Even a dear old lady on the next counter was treated in a rubbish way. She was upset. Harrow and Kingsbury are the best customer service teams available. Headoffice need to sack all at Wembley.

London 49 “Zaz” (12/31/2020)

Sometimes there are nice staff on the counters, the customer's are the ones who need training in how to socially distance from each other, lining up in each other's faces will not get you in the bank quicker.

saied nabil (10/08/2019)

The Harlesden Santander branch booked me an appointment in Wembley high road Santander and gave me a card showing my appointment time , my appointment was at 13:00.When I arrived after 20 minutes waiting they told me we can't see your appointment in our system and a lady who seemed to me she was a manager told me there is nothing I can do for you !!! except booking you in another day !!! I told them this is not my fault and you have to sort this problem out but they did not care !!!! what a great customer service and what a great problem solver manager !!!! They waste about 4 hours of my time for nothing !!!! They even do not deserve1star, specially that unprofessional manager !!!

aishwarya hiremath (11/05/2019)

My experience has never been so bad with santander till I visited the branch in wembley. Long queues, the person working there said she can't offer the service (bank statements) cause there's a long line. I waited in that same line for 26 mins and was told this ! Would suggest others not to go there, EVER

Georghia James (12/03/2019)

3rd Dec 2019 I asked two members of staff who are responsible for greeting customers (mind you this is current and potential customers) what is required for opening a bank account and I received poor shaky answers. What a very poor start!

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