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NatWest

61 Sydenham Rd, London SE26 5HA, UK

+44 345 788 8444

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Detailed Information

Place Types Bank
Address 61 Sydenham Rd, London SE26 5HA, UK
Coordinate 51.4262353,-0.0514072
Website https://www.natwest.com/
Rating 3.4
Compound Code CWGX+FC London, UK

Openning hours

Monday 10:00 AM – 3:00 PM
Tuesday 10:00 AM – 3:00 PM
Wednesday 10:00 AM – 3:00 PM
Thursday 10:00 AM – 3:00 PM
Friday 10:00 AM – 3:00 PM
Saturday Closed
Sunday Closed

Reviews

priscilla vadivelloo (02/15/2020)

I took my little boy to open his very first bank account today. What a terrible experience! I don't bank with Natwest, however after reading about the teen account, I thought perfect for my son. We actually went there in this stormy weather to be told you have to complete the online application then you will be given a reference number to then go back into branch, together with passport, birth certificate and a family bill When we went back the cashier who was very conscious of the time as it was 1.30, they close at 2pm, said it would not be completed today due to the time and it would take two of them to check over the ID given. I was so annoyed by this stage and my son was extremely disappointed that this would not be processed today. As she was making copies she than said to me as I am the adult that is with my son to open the account she would need my ID also, which I did not have. I asked for all our papers back and left. I will be opening a Nationwide account for him instead. The customer experience was ZERO!!!

Arta Toulami (05/29/2019)

Has been using this branch frequently over past two years. Always have been served with a smile. very helpful staffs as well.

Jana Dankovicova (05/24/2019)

It took us a month trying to open a children's current account and still heard nothing after 2 weeks of going to the branch with all the ID documents etc. After finally visiting the branch again to inquire what was happening, we found that they lost the application in the branch, with all the copied ID. No apology, just a suggestion to go through the whole process again. We have now opened an account elsewhere.

Lukshmi Singh (12/08/2018)

Great that it is open to till 2pm on a Saturday. Not great that the staff were lazy and kept suggesting I do everything online as they literally could not be bothered to do what I was requesting. Inadequate responses to basic questions. Really dissapointing. Natwest might as well go exclusively online if this is the level of service.