Home United Kingdom England HSBC

HSBC

176 Camden High St, Camden Town, London NW1 8QL, UK

+44 345 740 4404

Map

Detailed Information

Place Types Bank
Address 176 Camden High St, Camden Town, London NW1 8QL, UK
Coordinate 51.539231,-0.1426305
Website https://www.hsbc.co.uk/1/2//contact-and-support/branch-locator#
Rating 2.2
Compound Code GVQ4+MW London, UK

Openning hours

Monday 10:00 AM – 4:00 PM
Tuesday 10:00 AM – 4:00 PM
Wednesday 10:00 AM – 4:00 PM
Thursday 10:00 AM – 4:00 PM
Friday 10:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Ana Price (10/14/2020)

Had to come into the branch to deal with a few things and I had a great experience - the staff were really friendly and helpful, especially the woman upstairs who I worked with. There was a slight waiting time but that was because she was working alone (she apologised for it and offered water while I waited). Also was happy with their covid procedures and felt very safe. I came in around 2:30-3:00pm so likely missed busy times but overall was happy with the service.

Habib Wahid (09/08/2020)

HSBC are so bad. This complaint is for all HSBCs. Their customer service is so bad. I came in store for an issue and was told that they can’t sort it out and I have to call up. I’ve been trying to for 2 days. Each time the queue takes longer than an hr and a half. When they do pick up they hang up straight away. I’m not sure if it is due to the phone lines or bad customer service. Doesn’t matter for me. I will be closing my account with them as soon as I can get through to them

Ziki Nelson (10/09/2020)

If you’re reading this, don’t get a business account with HSBC, they have the worst customer service. My account was frozen due to a change of account so I tried to call and after being on hold for nearly 3 hours I lost patience and went to the branch. At the branch they told me they had sorted my account and it would be unfrozen within 15 mins so I went home thinking they had done their job only to find my account was still frozen. I went back and they the. Said they can’t help and I have to call. What’s the point of having a physical branch if I have to call? Honestly they may as well fire their employees and replace them with bots because they are useless.

mohamed ISMAIL SULIMAN (06/09/2020)

HSBC Holdings plc is a British[] multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion (as of December 2018). HSBC traces its origin to a hong in Hong Kong, and its present form was established in London by the Hongkong and Shanghai Banking Corporation to act as a new group holding company in 1991;[]] its name derives from that company's initials.[9] The Hong Kong and Shanghai Banking Corporation opened branches in Shanghai in 1865[1] and was first formally incorporated in 1866

Andra Mihalcea (02/07/2020)

Beyond useless. I don’t understand why they have that branch open. After spending 10 min at the counter the lady told me she can’t help me with printing one year statements. She then spend another 10 minutes holding my documents, browsing into my account and then telling me that she is trying to get someone else to help me to set up Internet banking. Then, after spending more than 30 minutes with another agent filling forms and explaining that I only need the statements to be printed, he said that by tomorrow someone will contact me to explain the next steps in order to get access to Internet banking and print my own statements. Obviously it past one day no one contacted me. It’s so sad the way HSBC is treating their clients and not only that but they stealing their clients time completely.

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