Map
Detailed Information
- Place Types Bank
- Address 2 Triton Square, London NW1 3DU, UK
- Coordinate 51.5250805,-0.14021
- Website https://www.caterallen.co.uk/
- Rating 1.9
- Compound Code GVG5+2W London, UK
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I have been waiting over 2 years for Cater Allen's "super-duper" new website to launch. When it finally did in October 2020, I almost left off my chair laughing. Seriously, who on earth commissioned and signed off on this piece of junk? It's bugging, heinous and frustrating to use, not to mention the obvious lack of security features. Never has a bank been more out of touch with it's customers. After years of putting it off, finally the pain of banking with Cater Allen is outweighed by the hassle of moving banks. That's another customer you have lost.
Telephone customer service is great. Online banking is horrendous! Not user friendly at all, slow, buggy, ugly, and just dreadful. And I can't do basic things like sending an EU IBAN Payment without calling them.
HANDS DOWN THE WORST BANK IN THE WORLD - AVOID AT ALL COSTS. IF SOMEONE WANTS TO SPEAK TO ME ABOUT THIS, JUST LIKE OR COMMENT THIS POST. I CANNOT BELIEVE HOW AWFUL THEY ARE, EVERY BAD REVIEW THAT YOU READ IS 100% TRUE. IT'S SHOCKING WHAT THEY HAVE DONE
Worse business bank account ever. Service is awful
Ok while a little (ahem) "behind the curve" on the tech front, don’t let that put you off – I have been a customer for well over 20 years - wonderful friendly, helpful UK based customer service on the phone (never a long waiting time in my experience, to speak to a “real” person!) - never had a bad experience. Tried, trusted and highly recommended.
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