Map
Detailed Information
- Place Types Bank
- Address 127 Kilburn High Rd, North Maida Vale, London NW6 6JL, UK
- Coordinate 51.5396291,-0.1955545
- Website http://www.natwest.com/
- Rating 2.3
- Compound Code GRQ3+VQ London, UK
Openning hours
- Monday 10:00 AM – 1:00 PM
- Tuesday 10:00 AM – 1:00 PM
- Wednesday 10:00 AM – 1:00 PM
- Thursday 10:00 AM – 1:00 PM
- Friday 10:00 AM – 1:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
It's run by peoepl that could all be related by that I mean talking in there own language tojto eachaeach otherslothers it's a franchise of Tesco .
After my visit last week I as was everyone stood behinde me even at a distance was left astounded.
The cashier had to text between customers so as I walked up to the desk I ignored what she was doing put my card in only to be told wait loudly. I asked her what for and she said whe was busy ( yes texting) and I should clam down.
I took my card and walked away only to Be met by convearned on lookers.
Staff don't want to be there they are miserable looking uninterested in customers and highly iunprofessional and for me it's not the first time at this NatWest and only this NatWest .
Disgustingly rude staff. Absolutely bankrupt in manners as well as highly unprofessional! Avoid at all costs!
Only people with business accounts are allowed to use the counter! NatWest obviously has disdain for the ordinary customer though not every branch does this.
Additionally, some staff seem reluctant to help even though they are standing around.
Appalling service. Loads of people waiting, staff just stood around not helping at all. Or hiding ... no tills open. New location and entirely rubbish.
I wanted to give shout out to Juned Shaik the CRM at this branch. My Natwest Rewards were not showing up on my account ad Juned was very effective and sorted my issue in 10 minutes. Unparalleled service and one of the reasons I continue to stay with Natwest
Thanks !
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