Map
Detailed Information
- Place Types Bank
- Address 281 Chiswick High Rd, Chiswick, London W4 4HJ, UK
- Coordinate 51.4925054,-0.2670554
- Website https://www.hsbc.co.uk/1/2//contact-and-support/branch-locator#
- Rating 2.7
- Compound Code FPVM+25 London, UK
Openning hours
- Monday 10:00 AM – 4:00 PM
- Tuesday 10:00 AM – 4:00 PM
- Wednesday 10:00 AM – 4:00 PM
- Thursday 10:00 AM – 4:00 PM
- Friday 10:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I came to this branch to open an account when I moved to London from abroad. The staff is extremely rude and makes no effort to help customers. The staff at the branch asked me to contact the customer care to resolve my issue while the customer care folks had told me to visit the branch with my documents. I spent more than a month trying to open an account and was unsuccessful in spite of having all the necessary documents. I would recommend avoiding HSBC bank as it is a complete waste of time and effort. I wish I could give them negative ratings. I was able to open an account with another bank with the same documents within a week's time.
I came to this brunch around 6,7 times roughly, but all the time the employees are either rude, have an attitude or try to turn around the customers. People here can barely know how to change an address or help with the machines, pretty bad stuff. Since then, I always go to the Hammersmith one and I end up being happy every time I leave. Never going again to this brunch ever again, avoid if you can as well!
When I first moved in the UK, I opened a bank account in here because it was the nearest to my home. 2 Years later when I needed a proper credit history for my mortgage and I shocked. I don't have one credit history (I do have one but, poor). HSBC didn't reported my bills, my credit card, my accounts to the third parties like Experian I used their cards, banks and services for years.
I showed up in the branch and explained the situation all I got as an answer was 'sorry, sometimes happens we forget to report things, but we can offer you a black credit card now'. If you want to experience the same, yeah you are on the right place.
Not surprised with the low ratings.
Unhelpful staff, despite already providing details to the bank opening a new account, for the security form - had to show again the actual passport or photographic license. Not practical, was asked to go home and get it. Staff speak in agitated and slightly rude manner.
Rude staff, disastrous service. Was denied help after being invited to the counters. After 2 approaches I gave up, went to Hammersmith and had everything taken care of.
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