Map
Detailed Information
- Place Types Bank
- Address 104-110 Fore St, Greater, Edmonton, London N18 2XA, UK
- Coordinate 51.612141,-0.0647238
- Website http://www.natwest.com/
- Rating 3.4
- Compound Code JW6P+V4 London, UK
Openning hours
- Monday 10:00 AM – 3:00 PM
- Tuesday 10:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 10:00 AM – 3:00 PM
- Friday 10:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
The fat lady, Carline!! was the rudest person I have ever come across, She was so rude and unwilling to help she was disrespectful towards me and spoke to me in a way which felt intimidating. She had a disgusting behavior and attitude was not impressed by her customer service at all! No manger was around for me to complain and the bank only seemed to have two staffs at the counter 1 which was the rude fat lady Carline. No other members of staff was around, ridiculous! Also painfully slow service and a long wait to get to the counter, natwest bank is good just not this branch!! as the staffs are hiding from customers and unwilling to help customers! They have very bad stinking attitude and need training on customer service!! This branch needs new management and new staffs as the staffs working there are disrespectful and useless, they do not help and just tell you to go online for anything you need.
Very poor service. Most of the staff is ok, but one or two of them were very bad. They have no empathy to customer. They should have been properly trained. Especially the lady with scarf, Kaleda, she should not be working in the service industry at all. Never seen a person so rude, and unreasonable in my whole life.
Very little staff on floor, waited over 15 minutes before being helped, and after staff arrived to help me they were unable to carry out the task i asked them.
Great experience to be working here for work experience, I had alot of hands on experience with dealing with customers and also dealt with problems like cards being swallowed and cash retainment. Internet banking is the next big thing and natwest staff are constantly pushing to move customers into a more convinient way of banking, online banking allows you to deal with transfers and eliminates queue time for small errands. I absolutely recommend students to intern here. Atleast you won't have to pay for the bus or your petrol if you bank online.
The Staffs at the reception weren't very helpful, got attitude. They treat people differently.
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