Map
Detailed Information
- Place Types Bank
- Address 7 Cheapside, High Rd, Wood Green, London N22 6HH, UK
- Coordinate 51.5930904,-0.1065023
- Website https://branches.halifax.co.uk/wood-green/7-cheapside-high-road
- Rating 3.5
- Compound Code HVVV+69 London, UK
Openning hours
- Monday 9:30 AM – 2:00 PM
- Tuesday 9:30 AM – 2:00 PM
- Wednesday 9:30 AM – 2:00 PM
- Thursday 9:30 AM – 2:00 PM
- Friday 9:30 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
good branch very well organised and small queues in covid era
Halifax Wood Green branch has the the worst customer service ever. My mother went today to withdraw money they didn't allow her to take her money as she could not explain herself properly ( her English is not good enough). I tried to explain the situation over the phone to them but they didn't even bother to listen to me and forced my mum to the door to go as they were going to close the store. All the staff members forced her to go out of the branch.
I can’t speak for every member of staff but the woman who was serving me had terrible customer service. Elderly brown skinned lady with short hair. Running around talking to other people whilst she’s meant to be serving me, asks me a question and when I answer she ignores me and turns around and chats to someone else and once she’s dealt with my documentation she just walked off to someone else, I had to physically walk after her to ask if we were finished and what will happen next. Not happy with the customer service here, I hope the other members of staff are not like that as well otherwise I won’t be with Halifax for very long
Totally agree with some of the feedback below, staff gossiping about another member of staff whilst i went to bank money in. Didnt even look at me - i had to say why i was there, she still kept gossipping to her colleague next to her & even when i handed in the money she didnt even look... i had to interrupt "hello please count the cash correctly & stop gassing".... she was shocked... well yeah, you not there getting paid to chat cabbage. RETRAIN YOUR STAFF AT THIS WOOD GREEN BRANCH. Will stick to Enfield Town or Tottenham Court Road. The queue was nearly coming out of the door & customers were frustrated.
They have fancy iPads, and a laugh. Even manager joins in. Very welcoming
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