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Monzo

Broadwalk House, 5 Appold St, London EC2A 2AG, UK

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Detailed Information

Place Types Bank
Address Broadwalk House, 5 Appold St, London EC2A 2AG, UK
Coordinate 51.5212806,-0.080945
Website https://monzo.com/
Rating 3.3
Compound Code GWC9+GJ London, UK

Openning hours

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 9:00 AM – 6:00 PM

Photos

Reviews

Ghazian Azfar (12/29/2020)

I had some issues regarding my address since I'm an international student and emailed Monzo regarding the issue. They replied back saying it was alright and to apply again since they made a mistake initially. I reapplied again and they've blocked me. So what went wrong? There's a lot of information I can't disclose since it's personal, but just know if you're opening a bank here - there are a lot more banks that are better if not the same as Monzo. Trust me I did my research. Did a mistake applying here under the recommendation of my peers. Thankful Monzo blocked me though.

Andy Merritt (09/14/2020)

Initially I was pleased with my monzo current account; Easy to switch money to others, bill sharing, using abroad. I also liked the option of " rounding up " the purchase price..with the extra coppers building up on a separate pot. However, I recently noticed a double charge and queried this with monzo. I had to raise a query, also with the merchant, as monzo could not be bothered to do so. The merchant confirmed, very swiftly, that they did not have the additional payment...also they told me that this happens a lot with monzo. Monzo returned the payment with no explanation or apology. Had I not spotted it, they would have got away with it...and if they do this to enough of their customers, it is quote a nice revenue stream for them. They won't be doing it to me again...I'm off fo find a new bank..hopefully one with better standards and an understanding of the concept of customer service.

O.C O (12/30/2020)

AVOID! They will steal your money when they close/block your account promptly with no prior warning!

simone jones (12/27/2020)

I have had on going problems with Monzo with with regards a possible fraud and a refund. They bonce me from one department to another saying the other will help me. I am out of pocket for £185.00 apparently i have to wait 3 months and then there is no guarantee!!!!.... They have asked me for information that they know i cannot get as the company i have bought from do not reply to my emails. My advice would be do not use Monzo for your main bank account ok for using with Apple Pay for a takeaway or other small purchases.,but do not use for anything else...they are not a bank but a pre-paid card pretending to be a bank.