Home United Kingdom England Starling Bank

Starling Bank

3rd floor, 2 Finsbury Ave, London EC2M 2PP, UK

+44 800 023 4617

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Detailed Information

Place Types Bank
Address 3rd floor, 2 Finsbury Ave, London EC2M 2PP, UK
Coordinate 51.519952,-0.0848105
Website http://www.starlingbank.com/
Rating 4.1
Compound Code GW98+X3 London, UK

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Alex Bowles (08/26/2020)

Connected with customer service via chat as was interested in opening a personal and business account. It emerged during the conversation that the agent could not tell me how long after opening a personal account that I would be able to open a business account. Said they had huge demand for these accounts and had suspended applications at one stage and were now rolling them out again slowly. This is not the answer you want to hear when starting up a new business. If they struggle to meet demand and there is so much unemployment right now, why are they not hiring more staff to cope with increased demand for business accounts? The agent’s lack of knowledge about how long it would take before I had the option of opening a business account means I am not at all confident in this bank, despite reading good things about them in the past. At least they should make it clear on their website if a product is unlikely to be available for some time - that would save potential customers a lot of time. Will be looking for a different bank for my business needs.

Samuel Holland (12/12/2020)

I moved to Starling after N26 left the UK and wish I joined Starling earlier. Everything is so clean and the app interface is user-friendly. I do feel like I know everything that is going on with my finances. Makes managing personal and investing funds between spaces very convenient.

Graham Beech (09/16/2020)

How much information does this bank require. I've set up a limited company but not started trading yet. It's a new start up, no customers as yet so I can't supply invoices or signed contracts. Business plan is basic. I've waited over a week and no account set up yet. I will probably try Tide online banking as their set up seems a little easier. I don't want to borrow money, I just want to start trading. Not happy FINALLY got everything sorted out. Brand new account. Thinking about things they need to make sure I'm not money laundering or doing anything else illegal

Paul Gauntlett (01/03/2021)

Superb for personal banking - if like me you like using great technology and rarely if ever go into a bank branch. So easy to open an individual account (although they make joint accounts needlessly difficult). I am in my 60s so probably not their target market but I am certainly a fan.

Rob Munro (07/11/2020)

Not worth the effort. Total waste of time. I bank with two high street banks and thought I'd give Starling a go for my business accounts as they offer a 'free' account - that was a mistake! I jumped through all their hoops giving detailed answers to all their questions and they keep replying and re-asking the same questions (they clearly don't read the answers provided, or don't understand English). They also say they are UK based yet I get notifications in the app from them at 3am wanting more information about my application?! That is not UK hours! Four days later and I still haven't managed to open a business account for what is a very simple UK based business. How do they expect to compete with the incumbents when they are this slow an inefficient? Maybe they will improve in the future but it is not worth wasting your time with them at this stage. Read the other reviews and you will see many horror stories of peoples experiences with Starling. I would not recommend using them.

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