Map
Detailed Information
- Place Types Bank
- Address 11 Upper St, Islington, London N1 0PQ, UK
- Coordinate 51.5337712,-0.1058604
- Website http://www.natwest.com/
- Rating 3.3
- Compound Code GVMV+GM London, UK
Openning hours
- Monday 10:00 AM – 3:00 PM
- Tuesday 10:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 10:00 AM – 3:00 PM
- Friday 10:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Useless, and rude. Waste of time even going inside.
Had a problem with my card that I couldn't fix over the phone. This was the only branch in the area open on a Saturday. Came in and had my problem fixed quickly and with no queuing whatsoever. Had a very welcoming manager on my case who made me feel very comfortable while she was dealing with it.
Deceptional customer service received was lied to and told I could only print out my statement one month prior, and that the policy had changed was even rudely asked why I needed it.Not the type to be messed about with all due respect so went to another branch and was able to print out my statements 3 months prior as I needed it as evidence to submit on a form, this is a lesson but customer service by Matthew Gold should be avoided unless you want your time to be wasted !very good at talking for England but not good at finding resolutions as in why you came to the bank in the first place second time being served by him in this way !
I am very happy with sheniz who works at front desk. She made me saved so much time and a great result. Smart, professional team.
The most polite, kind and helpful branch staff out there.
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