Home United Kingdom England Lloyds Bank

Lloyds Bank

21-25 King St, Hammersmith, London W6 9HW, UK

+44 345 602 1997

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Detailed Information

Place Types Bank
Address 21-25 King St, Hammersmith, London W6 9HW, UK
Coordinate 51.4927062,-0.2260205
Website https://branches.lloydsbank.com/hammersmith/21-25-king-street?u
Rating 2.5
Compound Code FQVF+3H London, UK

Openning hours

Monday 9:30 AM – 2:00 PM
Tuesday 9:30 AM – 2:00 PM
Wednesday 9:30 AM – 2:00 PM
Thursday 9:30 AM – 2:00 PM
Friday 9:30 AM – 2:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Kathryn Murray (10/27/2020)

I understand were are in difficult times but such horrible and unprofessional behaviour of bank staff cannot be justified. We are business customer for this branch for number of years and today I cannot describe how badly i was treated. Terribly rude staff, shouting and demanding business matters to be discussed outside the bank explaining that with only essential matters can speak with the cashier. I explained that my matter was essential and asked why she is allowing other customers to go to cashier to pay council tax and i am denied such right with my business banking. I asked to speak to manger and she said she was the manager, but she refused to give me her name. Unfriendly and unhelpful person who emotionally abused me outside the bank in front of other people. Shame really, person like this can even be allowed to work with people. Shocked of their attitude, i intend to officially complain to the head of Lloyds bank as she left me humiliated and tearful in front of everyone. This cannot be allowed by bank such as Lloyds! Especially for reputable business such as ours! If any one from lloyds Complaints team wishes to investigate this further, please check who was on duty as a manager on 15.04.2020 at 10.30am, i can be contacted to support this investigation at any time. This was unacceptable and extremely upsetting

alex rvolt (09/15/2020)

New to the UK, I want to open a simple bank account just to get my salary and pay my bills. I don't have any proof of address other than the all-inclusive tenancy agreement. The person on the phone told me that it would be OK. But when I came to the agency, it was rejected. That's all well and fine : I'll direct my 147 k£ net/year in another bank.

Vassie Pinkz (PoemRoseGirl_) (11/21/2020)

I was on hold with Lloyds Bank hammersmith for one hour and 20 minutes . Finally I got through to customer service the connection phone line wasn’t very good the customer Assistant that I was speaking I told her that I couldn’t hear her very clearly . She then hanged up the phone I told her I was having trouble hearing her I expected a phone call back from customer service but she didn’t even bother to call back very annoying and frustrating waiting on the phone for one hour and 20 minutes just to be put through to a phone line that is not clear. Getting through to Lloyds bank customer service contact number is a nightmare at least call back if customers are disconnected instead I had to wait on the phone again 😒

Le Coincidenze (10/23/2020)

The bank was empty..I v been with my partner to just modify our new address on the system, they ask me to wait outside for no reason..it was not necessary. And even if it is your policy, it makes no sense especially if two people are together and the operation was not private as we live together and we are a gay couple..is that maybe the issue?

Andrea B (06/10/2020)

Bank refused to provide me a letter with a stamp simply stating when I opened the account with them. NatWest gave it to me in 5 minutes. Poor service.

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