Map
Detailed Information
- Place Types Bank
- Address 28 High Rd, Wood Green, London N22 6BQ, UK
- Coordinate 51.5916304,-0.1044439
- Website https://www.santander.co.uk/
- Rating 3.2
- Compound Code HVRW+M6 London, UK
Openning hours
- Monday 9:30 AM – 4:30 PM
- Tuesday 9:30 AM – 4:30 PM
- Wednesday 9:30 AM – 4:30 PM
- Thursday 9:30 AM – 4:30 PM
- Friday 9:30 AM – 4:30 PM
- Saturday 9:30 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
Waited 4 hours in line with 12-year-old grandson would not let my grandson in the bank after 4-hour wait. They let a woman with a child in a wheelchair in before me and only waited 1 minute outside not in the queue. Plus it was his account that I wanted to put the money into. I am 70 years old and waited in the queue for 4-hours.
Just came here ,disheveled, but a young lady named Patricia on the front desk , was fantastic , human and helpful !! See she gets some praise !
Customer Services had misinformed me about what to do regarding an issue with my account. I was then told I had to go into the branch. The branch then told me that I had to call Customer Services again, only to then be told by Customer Services to go into my local branch. However, after explaining the situation to a member of staff, she immediately worked to make sure my situation was dealt with quickly. Thank you for the help.
I would give 5 stars but I had to push slightly to get myself a good service. As a customer, I expect members of staff to go above and beyond without me almost having to beg.
Understaffed. Waited 35 mins to see someone at 11am on a Thursday. 2 of 4 desks open. About 30 customers in the branch waiting.
+ A lot of those queuing could have self managed through express banking - more needs to be done to understand customer needs and direct them appropriately as they enter
Alway packed no matter what time you come in .The staff are always welcoming and professional.
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