Map
Detailed Information
- Place Types Bank
- Address 105/110 Muswell Hill, London N10 3RS, UK
- Coordinate 51.5904457,-0.1436996
- Website https://www.santander.co.uk/
- Rating 2.6
- Compound Code HVR4+5G London, UK
Openning hours
- Monday 10:00 AM – 2:00 PM
- Tuesday 10:00 AM – 2:00 PM
- Wednesday 9:30 AM – 4:30 PM
- Thursday 9:30 AM – 4:30 PM
- Friday 9:30 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
not helpful. i had to change surname on my existing account, which is joint account with my husband, and they said it can not be done.
So WE will be leaving this bank, and move our money for better customer service and better bank.
Really poor service. Manager walked away when I asked why two staff had misinformed me on international transfers, refusing service during Tier 2 telling me to go online, and sending card/pin to rogue address'. Being asked, 'So, what is it you want me to do?' made me realise that she doesn't care if I'm in the branch or not, close the account or not, get my card or not!
Credit where its due; Jarmal on Cashier has helped resolve all queries, whenever his colleagues have caused mismanaged expectations. He seems to know what he's talking about, and actually listens and agreed to call me with updates. Can't help and think, therefore, that hierarchy should get reviewed.
Sad to be spoken like that after going in 4 times as I was told!
I put ten pounds in cheque in instead of cash in..they didn't believe me ..
Staff are efficient ,very good customer service team.
The Staff are amazing and very helpful. Pauline the Mortgage advisor in the Santander Muswell hill branch was very helpful and really wanted me to get a mortgage through them but the banking team on the phone were not supportive or helpful despite me banking with them for years and have a good track record. I'm sorry but I'm moving my money from this bank which is not loyal to it's customers.
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