Map
Detailed Information
- Place Types Bank
- Address brewery walk, Waterloo Rd, Romford RM1 1AU, UK
- Coordinate 51.57599,0.1801221
- Website https://www.metrobankonline.co.uk/
- Rating 3
- Compound Code H5GJ+92 Romford, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
Manager is polite and attempted to be helpful to carry out my request but the other cashier had to get involved and assertivly TOLD the manager and I that my request was unable to happen with no sympathy /empathy.
Could do better and learn customer service skill and sometimes go the extra mile to be helpful.
I went with my son to open an account. I was served by a lovely colleague Afreen. She was lovely and friendly. Staff was amazing and helpful. The process was quick and simple. She explained everything in detail and got to meet the manager. 10/10
When we went yesterday they said you can come without a appiontment an hade the worst service today and even the manager was rood
WORST SERVICE!!!!!!!!!!!!!!
Metro bank in general is an amazing bank with regard to friendly staff, accounts for children etc. I usually bank in Metro bank Chelmsford. Great staff in Metro bank Chelmsford.
I did visit metro bank Romford branch few times. Unfortunately staff always appeared uptight and disengaged in Romford metro bank.
It's understandable that work ethos in places differ. I wish staff in Romford receives the leadership, support and directions to function to the usual standards of metro bank in other places.
Friendly staff with very useful opening hours. It may not have the feel of one of the big four but able to offer the same facilities and at a time to suit all
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