Map
Detailed Information
- Place Types Bank
- Address 388 Bath Rd, Hounslow TW4 7HT, UK
- Coordinate 51.4738151,-0.3899066
- Website https://www.santander.co.uk/
- Rating 3.8
- Compound Code FJF6+G2 Hounslow, UK
Openning hours
- Monday 9:30 AM – 4:30 PM
- Tuesday 9:30 AM – 4:30 PM
- Wednesday 9:30 AM – 4:30 PM
- Thursday 9:30 AM – 4:30 PM
- Friday 9:30 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Good customer service but cash machine always out of order
Hi ,
Hounslow west Santander ATM has taken my HSBC card saying connection issue , because it looks like there is some ATM maintenance has been carried out .
And i noticed these bank staff have not bothered to put those machines with notice to prevent the customer to use it.
I also seen the ATM maintenance engineer inside the bank.
I have got a chance to speak to one of the bank staff about why dont they just make that ATM disable or under maintenance while there is an issue
But no actions was taken after my issue , they left it as is .
and the bank staff left for the day happily :-(
Lady at the reception was really bad at customer service, amd then the customer advisor on the desk was very rude. Me being a 1st time customer wanted some sort of advice on what i need.. staff had really less knowledge not sure on whats acceptable. But only the manager was helpful. We need more people like her..
Good service, a lot of helpful staff."
The branch now opens at 9.30 during the week with minimal staff is now CLOSED on Saturdays!! It's states on the Santander website it is open 9-4 which is WRONG!! Santander services are terrible and they do not care about their customers.
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