Map
Detailed Information
- Place Types Bank
- Address 103 Commercial Rd, Portsmouth PO1 1BG, UK
- Coordinate 50.7995454,-1.0913517
- Website https://www.santander.co.uk/
- Rating 3
- Compound Code QWX5+RF Portsmouth, UK
Openning hours
- Monday 9:30 AM – 4:30 PM
- Tuesday 9:30 AM – 4:30 PM
- Wednesday 9:30 AM – 4:30 PM
- Thursday 9:30 AM – 4:30 PM
- Friday 9:30 AM – 4:30 PM
- Saturday 9:30 AM – 4:00 PM
- Sunday Closed
Reviews
Lady at the front desk was very rude. It was empty and I asked for help but never tried to be understanding of the fact that I was given different information when I called Santander. I have never had a problem with Santander until now, as other staff from different branches have always sorted out any problems I had.
Checked google first as close to New Year
but NOT a bank holiday 02/01/21 turns out that they are closed but did not change opening times on google. Can't give more than 1 star as I could not use the bank.
I have never been a particular fan of banks but a recent interaction with the staff at Santander in Portsmouth has changed that for me. We had a meeting with Ann initially to discuss our finances and she was amazing. Ann had already analysed our spending habits and was able to give us information on many different approaches to save us money. She was amazingly easy to talk to, knowledgeable, gave information and did not “sell” products and we really enjoyed our meeting with her. Ann then recommended Tracey, the in-house mortgage advisor to us and Tracey was very good, also friendly and knowledgeable and couldn’t do enough to help us. Both these staff members were a pleasure to deal with and we can’t recommend them highly enough. Thank you for making a potentially painful process a pleasure.
Santander Portsmouth refused to print a statement for my friend who has banked with them for over 30 years. A few minutes earlier Halifax Portsmouth had gladly printed my friend a statement - such a difference in customer service. Santanders' reason? It 'takes too much time' to help a customer. They were the only person in the bank queue at the time!
Thanks for all staff
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