Map
Detailed Information
- Place Types Bank
- Address 118 Commercial Rd, Portsmouth PO1 1EP, UK
- Coordinate 50.7994927,-1.0907296
- Website https://www.hsbc.co.uk/1/2//contact-and-support/branch-locator#
- Rating 3
- Compound Code QWX5+QP Portsmouth, UK
Openning hours
- Monday 10:00 AM – 4:00 PM
- Tuesday 10:00 AM – 4:00 PM
- Wednesday 10:00 AM – 4:00 PM
- Thursday 10:00 AM – 4:00 PM
- Friday 10:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
0 customer service. Theres always an issuie and no one to help. Closing on a Saturday and Sunday is a bit strange especially when people work Monday to Friday.
The worst customer service which I ever had!!!!!!They can't help you at all!
I went to this HSBC branch (Commercial road, Portsmouth). Two women who were behind cash counters were so unhelpful to the poor guy who seems like he was a foreign student at portsmouth uni. The lady keep on tellhing him to call telephone banking rather than being helpful. Staff name CLAUDIA(sitting on left) and an old lady(with glasses) who was sitting on right cash counter, sadly I couldn't read her name badge.
Willingness to help (genunie willingness) is lacking at this bank. I'm on the verge of closing my business account with HSBC as they have closed three branches in portsmouth making it difficult to go to this branch everyday as its very costly to go there everyday and pay for parking and wasting your time to drive in and out of the town.
Go with Lloyds, Natwest or Santander for your business banking as their customer service is Excellent. I have seen HSBC customer satisfaction has gone down the drain in recent years, well since 2014 it started going down the drain.
Went to pick up a replacement card after receiving a text to say it had been delivered to store. I arrived at 5:15pm assuming I’d be able to collect my card as the store was open until 6pm, only to be told no one could get my card out of the safe! Why advertise that your branch is open until 6pm if no one can get a card out of the safe at 5:15pm!! Wasted trip and now have to wait till Saturday to collect the card as I work 9 till 5 Monday to Friday!
Very rude
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