Map
Detailed Information
- Place Types Bank
- Address Marshall Rd, College Town, Sandhurst GU47 0FD, UK
- Coordinate 51.3363681,-0.7755826
- Website https://bank.marksandspencer.com/
- Rating 3.2
- Compound Code 86PF+GQ Sandhurst, UK
Photos
Reviews
I have had the most appalling experience with the new Pass(CALCULATOR) attempting to access on line banking. After numerous attempts and each time the passcode not accepted and locked me out . A new Pass Calculator was sent BUT with the similar results.
After numerous calls being referred to a fast speaking , but patient and apologetic Indian assistant , had on a number of occasions attempted to resolve the problem, my patience with this new system has been exhausted and accordingly I shall NOT be using the Internet Banking for Marks and Spencer.
The time taken to contact an adviser is disproportionate in this day and age and I have always found it time consuming compared to other support staff. .
Terrible service today at the Camberley store. I just needed to change some old £1 coins which is normally done at the Bureau de Change. It was 8.45am and the lady at the bank rudely refused to change them as the bank “didn’t open until 9”. Despite the fact the bureau was open. I have recently started walking again after a nasty accident that I suffered a broken pelvis, everything is a struggle at the moment. The lady’s rude and offhand attitude actually reduced me to tears. I drove to my local HSBC to change my coins, lovely friendly service there. I feel like closing my account if this is how customers are treated.
Great opening hours. As store times 7days a week!!!!
Great bank. Good offers on insurance
Good for getting money out
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