Map
Detailed Information
- Place Types Bank
- Address 17/21 Queensway, Stevenage SG1 1DA, UK
- Coordinate 51.9006617,-0.2008627
- Website https://locations.nationwidebranches.co.uk/stevenage/17/21-quee
- Rating 3.3
- Compound Code WQ2X+7M Stevenage, UK
Openning hours
- Monday 9:00 AM – 3:00 PM
- Tuesday 9:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 9:00 AM – 3:00 PM
- Friday 9:00 AM – 3:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
My 84 year Old Mum Banks Here and They are Wonderful People Thanks
I only wanted to check my balance, and I was on the phone with this lady that really didn’t know what she was doing.... Put me on hold for 40 minutes then Cut me off. So I rang up again for same situation on hold for 40 minutes then got forwards to the wrong team..... so after 2 1/2 hours On the phone I eventually got my account balance! And I would also like to mention that they were also rude....and unhelpful.
I must say that I’d been given great customer service from a woman called Faye. When I was upgrading my savings account, she went through a brochure and explained the benefits of having this particular account. Benefits I didn’t even know about in the first place.
Faye ensured that I got the best interest rate for my age and so I did, even when the doors were closing. Small wonder why I’ve been with Nationwide for a while now. Very helpful lady no doubt.
Much better than a bank! Would always prefer building societies. Been with them since 1970.
terrible customer service, I am partially sighted with arthritic hands can can't use the automatic machines
When opening my current account I asked could I pay money and cheques via the counter?
"Oh yes, no problem" I was told so account was opened.
so first time to pay a cheque in and the snooty woman at the counter told me to use the machine.
explained about my disabilities and she didn't give a toss.
so going over to the machine and it doesn't offer large print and when I asked for help I was told that I was on my own and they don't even offer large print payment envelopes and I was told that sombody else would have to come and do it for me
so I went to another bank with counter service and move money via Internet
they happily lied to me just to get another account opened, they are just like any other bank
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