Map
Detailed Information
- Place Types Bank
- Address 46 Market St, Chorley PR7 2RZ, UK
- Coordinate 53.6530541,-2.6326887
- Website http://www.natwest.com/
- Rating 2.3
- Compound Code M938+6W Chorley, UK
Openning hours
- Monday 10:00 AM – 3:00 PM
- Tuesday 10:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 10:00 AM – 3:00 PM
- Friday 10:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Arrived this morning to find the bank closed. The website says its open.
It's open between 10 and 3 Mon to Fri to keep people safe. Well it's certainly keeping me safe as I'm in work everyday so there's no chance I'll be getting there any time soon. It's utterly pathetic.
Fraud section rang me to request clarification.When I rang back after a long conversation 25 minutes 33 seconds for initial call, I was informed I needed to visit my branch, there was no mention of paperwork I needed to take with me. I rang fraud section back on two occassions first call lasted 6 minutes 32 seconds and second 18 minutes 30 seconds on every occasion phone was disconnected.
I therefore went to the branch after waiting 25 minutes I eventually presented my passport, utility bill and debit card to a bank employee. I outined my problem and waited while she contacted fraud section. After a further 32 minutes of conversation, I was told I needed to return with the details of the account wished to make the transfer to. The local branch employee apologised for the situation but said there was nothing she and after referring to her manager could be done at branch level to resolve the situation.
Having banked with National Westminter bank for over 60 years I feel totally let down by the bank. They obviously have a fraud section that is power hunger and intent on mounting vendettas against its customers. Well not for much longer with me. Bye Natwest.
Sad to say my experience was almost identical to voncourt's description. The management and staff at Chorley appear to have no perception that their customer's may not want to spend their entire day at the bank trying to complete simple activities.
Good distancing measures
Useless staff, always long waiting times. Cant pay money or cheques in using outside atm, have to go inside. Staff not helpful and always hanging around instead of serving which is what people want.
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