Home United Kingdom England Santander

Santander

32-34 King William St, Ewood, Blackburn BB1 7DP, UK

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Detailed Information

Place Types Bank
Address 32-34 King William St, Ewood, Blackburn BB1 7DP, UK
Coordinate 53.7484929,-2.4836296
Website https://www.santander.co.uk/
Rating 4.2
Compound Code PGX8+9G Blackburn, UK

Openning hours

Monday 9:30 AM – 4:30 PM
Tuesday 9:30 AM – 4:30 PM
Wednesday 9:30 AM – 4:30 PM
Thursday 9:30 AM – 4:30 PM
Friday 9:30 AM – 4:30 PM
Saturday 9:30 AM – 4:00 PM
Sunday Closed

Photos

Reviews

Zainab Patel (09/21/2020)

Very happy with the service I received over the phone by a staff member named Maria. She was attentive and did her best to sort the situation as much as she could without making us feel as though we were a burden. I am sure that she is like this with all her customers. A very nice helpful and friendly staff member. Despite the situation she made us feel at ease in ensuring that she is doing her best to get it resolved which in itself was a great help. She was professional in the way she handled everything and asked her advisors for help when necessary which meant we were getting the correct information. Very good customer service!!

N P (09/21/2020)

Very disappointed with the service received at Santander Blackburn. We have been going round in circles with staff. What the staff say in store does not match what staff are saying over the phone. Shocked at the way the situation has been handled. Just trying to open an account is taking upto 5+ weeks to sort. No body is willing to help. They are claiming they no longer do face to face appointments where they open up an account for us but are more than happy to sit us down face to face to give us the wrong information about the situation which has put us back weeks. The staff at the blackburn store are unwelcoming and refuse to sort out a matter that has been ongoing for weeks. As a result of this no other bank is able to open an account for us. Santander staff need to be made more aware of how their store runs and their policies as wrong information is frequently given out to customers.

Helen Holstead (10/04/2020)

I like the staff at the black burn branch very and helpful

Paul Clarke (02/22/2020)

Poor service , asked for some empty money bags , said they had none left , but a load at the side of the till were the lady served us. Very poor . Worst bank ever for service .

Dmitrijs Leonovics (03/21/2018)

Very professional, helpful and friendly staff. I have been with this branch for years and never had any issues. Great work guys, thank you very much....

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