Map
Detailed Information
- Place Types Bank
- Address 18 Market Pl, Mansfield NG18 1HZ, UK
- Coordinate 53.14426,-1.197001
- Website https://locations.nationwidebranches.co.uk/mansfield/18-market-
- Rating 3.6
- Compound Code 4RV3+P5 Mansfield, UK
Openning hours
- Monday 9:00 AM – 3:00 PM
- Tuesday 9:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 9:00 AM – 3:00 PM
- Friday 9:00 AM – 3:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
I've banked here at Mansfield's Nationwide branch for nearly 20 years and they have always been helpful and friendly but today in a time of confusion and need of help because of a bereavement I was greeted at the front of branch by a incredibly rude employee named David at approximately 12.20pm.
I needed a quick question answering so I would know if I needed to join the lengthy queue or if my problem could have been solved over the phone.
Instead David was rude and condescending which caused a scene when I asked him what his name was.
By the time I had joined the back of the queue and he actually asked me what was my problem he then took me straight into the branch where a lovely lady then sorted my problem out easily and professionally.
If it wasn't for the other members of staff who have always been helpful I would be considering moving all 4 of my accounts from Nationwide.
Very disappointing experience today !!!
Fantastic team at this branch! But a big thank you to Amiee for all your help!
Fantastic service.always helpful and friendly.
Staff polite but clearly overworked and understaffed, this branch is well overdue for a refit and in dire need of extra staff.
Building societies are always better than bank's, but Mansfield's nationwide needs more counters with a few more staff, other than that staff are helpful and customer service is great, just one thing I need to say is I don't like the fact that nationwide are taking your money and putting it into a holding account days before it's due to be paid out, you should take it on the day of DD's not before.
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