Map
Detailed Information
- Place Types Spa
- Address Warrington Rd, Mickle Trafford, Chester CH2 3PD, UK
- Coordinate 53.2062163,-2.8542616
- Website http://www.theclubandspachester.co.uk/
- Rating 4.4
- Compound Code 644W+F7 Chester, UK
Openning hours
- Monday 6:30 AM – 10:00 PM
- Tuesday 6:30 AM – 10:00 PM
- Wednesday 6:30 AM – 10:00 PM
- Thursday 6:30 AM – 10:00 PM
- Friday 6:30 AM – 10:00 PM
- Saturday 8:00 AM – 8:00 PM
- Sunday 8:00 AM – 8:00 PM
Photos
Reviews
A very good pool area with two pools, one leads outside and is heated and the other one is mainly for swimming. Next to the pools there are also a few saunas which are very relaxing. I would definitely recommend trying it out if you are staying at the hotel.
Gym and spa area are nice, with all the equipment you need. Trainers are friendly.
But the spa area is no longer relaxing after a day at work or to relax at the weekend as it's always full of screaming kids.
Having not been to a Hilton Spa before I was expecting more.
The "before" area was nice although not very accessible. A customer had to ask someone to get them a glass and some water as they couldn't reach.
I wasn't keen on sharing a space with two others for my pedicure and felt it was a bit weird that they had sat me inbetween the two?
Relaxation/quiet room was lovely. Except for staff walking around outside with heavy feet (and the same two girls nattering and checking their phones)
Booked on 31st Dec, emailed a few days ago to say they were closing outdoor pool for 1 week, I explained it’s one of my reasons for booking and it’s a big part of the day, so after lots of complaining and calls they offered a free guest pass to revisit. Showed up and is not just the outdoor pool that was closed but the jacuzzi, bubble pit, pretty much everything bar their tiny swimming pool that was freezing! The saunas are not well mainted, dirty and the aroma one is hideous. Told them I was upset (this was a £300 luxury day) all they said was ‘we’ve said sorry’ to be fair, the treatments were amazing and the hot stone in particular phenomenal, but spa manager, one of the massage girls and quite a few of the bar staff are rude, unhelpful and let the place down. This place was once a 5 star luxury retreat, but it’s crown has not only slipped, it’s smashed to pieces on the floor. Disappointed doesn’t describe it, and a true waste of very hard earned money!
I visited with my girlfriend for a break and celebration from completing university. The treatment was fantastic, the staff were extremely friendly, welcoming, helpful and approachable. I was extremely happy with the facilities and the overall experience exceeded and fulfilled our expectations. The spa offered a wide variety of relaxation amenities, although it was quite busy for a Wednesday morning, this did not hinder the excellent service we received,
Highly recommend for a great place to visit, set within beautiful grounds.
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