Map
Detailed Information
- Place Types Bank
- Address Prama House, 267 Banbury Rd, Summertown, Oxford OX2 7HY, UK
- Coordinate 51.7789432,-1.2657716
- Website https://www.hsbc.co.uk/1/2//contact-and-support/branch-locator#
- Rating 3.4
- Compound Code QPHM+HM Oxford, UK
Openning hours
- Monday 10:00 AM – 2:00 PM
- Tuesday 10:00 AM – 2:00 PM
- Wednesday 10:00 AM – 2:00 PM
- Thursday 10:00 AM – 2:00 PM
- Friday 10:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Was told I could take forms to close my deceased mothers account to any branch Went to this one to be told by a ginger haired male that the balance had to be nil
He offered no advice was very rude and wouldn't give his name.Glad I I don't bank with HSBC with customer service like that
Tyronne is the most impertinent man I have ever come across. HSBC should not allow a person like him to have contact with the public. He was, today, rude, aggressive and arrogant. I came to the branch today only to request a form and was treated dreadfully by Tyronne. He snatched and grabbed and was aggressive both in his tone and manor. A lady customer also in the branch was horrified at his behaviour and later told me this same man treated her in a similar way the day before. I will not be going to this branch again and can only hope HSBC re thinks this mans position.
Outstanding costumer service at this branch What a wonderful employee is Natalie Kelly, I hope she gets the credit she deserves by HSBC! 5 stars out of 5!
Staff is really helpful when I need their advice.
A small branch of the bank..but quiet and not crowded
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