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Detailed Information
Openning hours
  • Monday 10:00 AM – 2:00 PM
  • Tuesday 10:00 AM – 2:00 PM
  • Wednesday 10:00 AM – 2:00 PM
  • Thursday 10:00 AM – 2:00 PM
  • Friday 10:00 AM – 2:00 PM
  • Saturday Closed
  • Sunday Closed
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Al Rayan Bank (Leicester)
Reviews
Tushar Bhuiya (03/20/2020)
The staff themeselves are very nice and helpful - if you get through on the phone. Whenever I've visited the branch, it is easy and quick to get seen. I've had little problem with the actual bank accounts. The problems arise with their Buy to Let application procedure, online/telephone banking and basic poor quality of their systems and related customer experience/service. When applying for a B2L, I could not even attend the branch for an appointment but only speak to one of their agents from Scotland!! We had to do everything on the phone and I'd have to print the docs myself and post! Furthermore, they've suddenly launched a mobile banking app which doesn't work and yet they've closed down the internet banking! This is horrendous as I have urgent transfers to make and cannot access my account. When I try to call them, they don't answer - and no answer phone! This is one of the only Islamic banks available outside London. We have no other choice. But their unprofessionalism is driving many Muslims to haram options.
Mudassir Yakub (11/26/2019)
They may be having an ethical halal way of banking but surely customer service is way more important in any business. Unfortunately I have had to close all my accounts with them. Wouldn't like to go into further details.
Javed Khan (12/02/2019)
Poor customer service . Treid to contact them as an existing customer, left several voice mails , land line never works with Leicester branch. Disappointed.
suleman lunat (11/29/2019)
so call islamic bank tried to open charity account that would help poor people in need but been turned away with no apparent reason simply not interested not sure but may be no profit to be made on this type of account
Sharon Dogan (11/12/2018)
Terrible bank, rarely answer the phone, awful opening hours... not convenient for anyone except the staff maybe... and the debit card is not accepted at many places. I support their principles but it's not worth the hassle and inconvenience. i only use them for my savings now and use a high street bank for my daily banking.
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