Map
Detailed Information
- Place Types Bank
- Address 17 Horsefair St, Leicester LE1 5PD, UK
- Coordinate 52.6340473,-1.1329444
- Website http://www.tsb.co.uk/branch-locator/leicester-town-hall-square/
- Rating 2.9
- Compound Code JVM8+JR Leicester, UK
Openning hours
- Monday 9:00 AM – 3:00 PM
- Tuesday 9:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 9:00 AM – 3:00 PM
- Friday 9:00 AM – 3:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
Needed to speak to someone urgently at my local bank.... Still trying 4 days later and know that I'll have to make a trip into the city to get issue resolved.
2 Stars at a push! 'Short stay' parking is all but non-existent first of all and hardly any branches in Leicester. I'm 'old school' and like face-to-face communication NOT Internet Banking!!!!!
Only 1-2 persons only ever serving! I've been with this Bank for a Generation and Boy have times changed.
I see a lot of staff too wondering around making Cups Of Tea when they should make Customers THEIR PRIORITY!!!!!
Hopelessly lazy
Quite shocked to be honest. I went down here to open a new account as some of the online facilities still don't work from the recent meltdown.
I called initially to make an appointment but this branch called back as they had made a mistake with the time.
I went to the branch the day before the appointment to try to rearrange however the staff seemed incapable of using their own diary systems.
My eventual appointment was with someone called Gurdeep - an obviously immature, slow minded, inexperienced customer service advisor who only seemed capable of giggling..
It goes without saying that I have joined another bank, there is such a thing as 'reasonable' standards in life.
TSB has been my bank for over 60 years. Including the time as part of Lloyds.
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