Map
Detailed Information
- Place Types Bank
- Address 8 Humberstone Gate, Leicester LE1 3PH, UK
- Coordinate 52.6364711,-1.1321841
- Website https://branches.halifax.co.uk/leicester/8-humberstone-gate?utm
- Rating 1.8
- Compound Code JVP9+H4 Leicester, UK
Openning hours
- Monday 9:30 AM – 2:00 PM
- Tuesday 9:30 AM – 2:00 PM
- Wednesday 9:30 AM – 2:00 PM
- Thursday 9:30 AM – 2:00 PM
- Friday 9:30 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Extreamely long wait, but I found customer service to be polite. My review though is for the customer service I just received via telephone. It's the end of the day, but customer service was excellent. Wasn't on hold for too long and the problem resolved. Happy customer 🙂
In general I never had any problems or bad experience with Halifax for 7 years I ve been with them until last week I ve visited Humberstone branch. Male manager (didnt get his name) was absolutely rude and unprofessional. I came with my mom in order to open a bank account for her, as it is her first account in UK it had to be done in branch. We had our tenancy agreements a proof of adress, which is fine according Halifax policies. The manager told us Halifax don't accept this as a proof of adress and is according their policies and didnt let us in. I spoke to another lady and did explain her situation and showed her on the phone screen from Halifax website showing they do accept rent agreements as a proof (she was very nice and polite), she let us in but unfortunately same male manager came over. He didnt even apologise for his mistake and still refused us in absolutely rude manner, gave us a horrible look. He made me feel like I'm a rubbish and he is doing me a favor! First time I ve met such a horrible service from Halifax! I'm even considering to switch just because of this one incident.
Really bad customer service. The members need training up and need to learn to smile and be more friendly. Do the members realise there are other banks next door we can move to?
The Manager at the Branch (he said his name is Clark) is just as bad...
Also does anyone ever care about the queue? Even if the queue has 20 people waiting, they won't open another counter...
Not very helpful & seemed to look down on me, customer service could be alot better but like the products available
Not open on weekends so those working cant use it. When you do manage to go theres not enough staff and always some form of issue
Similar place
1 Savile Way, Grove, Wantage OX12 0PT, UK
Unknown
Unknown
37 High St, Stourport-on-Severn DY13 8BD, UK
+44 345 740 4404
https://www.hsbc.co.uk/
10-11 High St, Stourport-on-Severn DY13 8DA, UK
+44 1299 565999
http://www.tsb.co.uk/branch-locator/stourport-on-severn/
6 Market Pl, Henley-on-Thames RG9 2AN, UK
+44 345 740 4404
https://www.hsbc.co.uk/1/2//contact-and-support/branch-locator#
13 Market Pl, Henley-on-Thames RG9 2AA, UK
+44 345 266 0558
https://locations.nationwidebranches.co.uk/henley-on-thames/13-
Anvil House, Tuns Ln, Henley-on-Thames RG9 1SA, UK
+44 1491 571831
http://www.handelsbanken.co.uk/henleyonthames
29 Burscough St, Ormskirk L39 2EG, UK
+44 345 266 1330
https://locations.nationwidebranches.co.uk/ormskirk/29-burscoug
2 Moor St, Ormskirk L39 2XN, UK
+44 800 912 3123
https://www.santander.co.uk/
5 Moor St, Ormskirk L39 2AB, UK
+44 345 740 4404
https://www.hsbc.co.uk/1/2//contact-and-support/branch-locator#
Victoria Square, Cleveleys, Blackpool, Thornton-Cleveleys FY5 1AY, UK
+44 345 740 4404
https://www.hsbc.co.uk/1/2//contact-and-support/branch-locator#
77 Victoria Rd W, Cleveleys, Thornton-Cleveleys FY5 1AW, UK
+44 1253 289996
http://www.tsb.co.uk/branch-locator/cleveleys/
University Branch, College Ln, Hatfield AL10 9AB, UK
+44 800 912 3123
https://www.santander.co.uk/
33 Town Centre, Hatfield AL10 0JX, UK
+44 345 740 4404
https://www.hsbc.co.uk/1/2//contact-and-support/branch-locator#
60 Howardsgate, Welwyn Garden City AL8 6BP, UK
+44 800 912 3123
https://www.santander.co.uk/
Howardsgate, Welwyn Garden City AL8 6BH, UK
+44 345 740 4404
http://www.hsbc.co.uk/
21 Stonehills, Welwyn Garden City AL8 6NA, UK
+44 345 266 0614
https://locations.nationwidebranches.co.uk/welwyn-garden-city/2
152 Darkes Ln, Potters Bar EN6 1AX, UK
+44 345 266 0667
https://locations.nationwidebranches.co.uk/potters-bar/152-dark
111 Darkes Ln, Potters Bar EN6 1BS, UK
+44 1707 646287
http://www.tsb.co.uk/branch-locator/potters-bar/