Punjab National Bank International Ltd

Worst bank no customer services they do not answer to your queries no one knows what's happening Mr Bawa is useless..promised someone will get back to me it's 6 weeks no one has bothered rang few times was promised an email from them no emails its 3 weeks now...never seen a bank that has such poor service..

This is nice bank for Indian people..!!!

Worst bank I've ever used. Internet banking not working. With normal accounts money gets transferred straight away with pnb next day at some point had so much headache had to leave my house and go to the branch where I had to wait 40 minutes to be delt with, the clerk done a manual transfer.i will be closing this account in the coming weeks. Pathetic company

Had issues with my pnb account in India and went to Punjab national Leicester bank .spoke to Mr Bhava A very nice Sikh bank manager. He took note of my issues wrote an email and even rang the bank in India and spoke to the bank manager and sorted out the problem .I cannot thank him enough for his help and going the extra mile by phoning the bank in India. I donot agree with the negative comments given by previous Google reviews . He was polite courteous and even offered me tea while sorting out my issues which bank will do that. Regards Bhajan singh

I only spoke to a man named Mr. Kulwinder Baba. The man has no idea how to speak to people, let alone customers. The ego, arrogance and downright rudeness of the man beggars belief. I don't even understand how he's still working there, especially after reading other comments. Seriously, the people above him need to act. I went into the bank with my Grandfather (who's 91 years of age and has Alzheimer's and Parkinson's disease by the way) who had queries with regards to his account in India. He just wanted to ask what would be the best way to set his affairs in order and this man, Mr. Baba just shot him down. He didn't even try to listen to us. Just yelled in an aggressive and accusatory tone. The man is patronising and condescending. My Grandfather was stunned, didn't know or understand how to proceed and needless to say, we left. I consoled him and told him we'll find another means to get things sorted. I didn't speak to anyone else in the branch so I can only speak of this man in particular. God forbid the other staff are not like Mr. Baba. The only reason why I'm writing this review is because I know there are many people out there who have family/relatives and friends in India who have accounts with PNB and that it's not always easy to find solutions from the UK. I'm just sharing our experience this particular man. If you need to visit PNB branch in Leicester, by all means, go visit them, just avoid Mr. Kulwinder Baba at ALL costs. Try speaking to someone else, hopefully you'll be treated with a little more dignity and respect than we were. Seriously though, I still can't get it out of my head, he must be losing business and customers. I've been on the receiving end of bad customer service a few times but this is the first time I thought to write a review. I was going to make an official complaint at their Head Office but I don't think anything would've come to fruition as we don't have an account with them. Have to give them at least ONE star rating to post this review. Didn't want to. Had to. Nevertheless.