Map
Detailed Information
- Place Types Bank
- Address 2 Central Pavement, Chesterfield S40 1PQ, UK
- Coordinate 53.2352309,-1.4280217
- Website https://www.santander.co.uk/
- Rating 4.1
- Compound Code 6HPC+3Q Chesterfield, UK
Openning hours
- Monday 10:00 AM – 2:00 PM
- Tuesday 10:00 AM – 2:00 PM
- Wednesday 10:00 AM – 2:00 PM
- Thursday 10:00 AM – 2:00 PM
- Friday 10:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Although the staff are very polite ..I was made to feel like a fox in a hen hut after being given a face to face appointment by the call centre.
I totally understand banking criteria however i was given a Janet and John lesson in bank loans ..I'm 54 !!
Completely computerised not a shred of human / individual understanding nor any intention to listen to or understand my request ..simply no...no...no ..
It was even suggested that I visit other banks to see if they could help ..
I suggest SANTANDER stops paying for Ant and Dec and puts their staff on a basic customer service course ...or even just explains people are all individuals and your customers are exactly that ..your customers .
Sometimes it's possible to think outside the box and put people at the heart of what you do as an organisation..treat people as if they are valued and welcomed that they as customers are important to you..not just a tick or cross in a box.
They're are great staff have good job
They are amazing protect
And too they are really lovely staff is wow
Bank excellent service.
I think this one has closed now, but there is another next door (yeah right next door) and another around the corner about 100 yards away (eh?!).
Prefer the remote branches, ones in the major towns are a bit impersonal and unfriendly.
4 cashiers on duty, 2 minutes in and out
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