Map
Detailed Information
- Place Types Bank
- Address 35-37, The Mall Stratford, Shopping Centre, London E15 1XE, UK
- Coordinate 51.5415184,-0.001326
- Website https://branches.halifax.co.uk/stratford/35-37-the-mall?utm_sou
- Rating 3.4
- Compound Code GXRX+JF London, UK
Openning hours
- Monday 9:30 AM – 2:00 PM
- Tuesday 9:30 AM – 2:00 PM
- Wednesday 9:30 AM – 2:00 PM
- Thursday 9:30 AM – 2:00 PM
- Friday 9:30 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Great people wonderful service
Not enough staff members serving, no conditioners, gets very hot in summer. Instead of getting more staff behind tills, lady with horse face and bad attitude and problems probably in personal life walks around and ask what you are waiting for(I know what I'm waiting for no need babysitting. I am a adult), it's very annoying and patronising and rude approach.
Two staff members flirting with each other at the back corner table(older men and younger lady). Get the room for Godsake. Do some work.
Young Asian lady at the tills, she do not pay attention what customer is saying, making rude, sour facial expressions. Do not say sorry for mistakes, but rolls her eyes.
Get customer service training(it's not corner shop. But some corner shops have better service).
Dirty and unpleasant place.
This bank don't deserve 1star. Halifax banks are badly managed and only works for profit(money making opportunities based).
The branch itself is busy, the layout is confusing and some of the decor is pretty tired - could describe the Stratford centre there. However, every member of staff I spoke to when getting mortgage advice was very helpful and professional.
Awfully disorganised, wouldn't accept my proof of address even though it met the guidelines. Wasted nearly 3 hours of my day because they only had one member of staff authorised to deal with ID checks (this branch is always packed). Went to a branch in central and they sorted everything out for me in 15 minutes.
I give Halifax 5 because there the best and they help you out so much if anyone is on any other branches they are not better then Halifax
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