Map
Detailed Information
- Place Types Bank
- Address 1 Crossrail Pl, London E14 5AR, UK
- Coordinate 51.506049,-0.0171045
- Website Unknown
- Rating 3.4
- Compound Code GX4M+C5 London, UK
Openning hours
- Monday 10:00 AM – 3:00 PM
- Tuesday 10:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 10:00 AM – 3:00 PM
- Friday 10:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I've visited a few times recently and I have been very impressed with the service received. The staff have made me feel welcome and have seen me as quickly as possible. One lady, whose name begins with 'A' (I'm sorry I cannot remember!) has been particularly helpful with closing an account and also making a transfer when I've visited on two occasions. Thanks very much!
The worst bank to walk into, minimum wait one hour. 1 staff member on the counter to help you, line sometimes goes out the bank! This has been the case over 2 years now so no point blaming covid for lack of staff!
Can you please update your opening hours as they are wrong. You close at 3pm and not 4.30pm.
Just used this branch, there was a queue of 5 or so when I arrived, and I waited for about 45 mins (which is quite long), with people waiting outside to protect everyone as part of social distancing, so I understood the wait. The staff were helpful, friendly and tried their best to help given the difficult circumstances of the lockdown.
VERY BAD CUSTOMER SERVICE!!!!
Went there this Sunday to find out the store is not open for cashier services.
Went back the next day (Monday) just after 5 and I was told that I had to come back next day before 5 to access cashier service I was very annoyed and explained to that is there anything they could do as a emergency.
However still did not want to help me.
So I waited outside and called customer service and explained to them everything, the customer service representative spoke to the member of staff and it was agreed a chap payment will be setup to do a transfer as a one off and I was told the money would be in my account by 10am tuesday.
It is now Tuesday 12:33pm and no money!
What a disgrace of customer service experience I had!!
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