Home United Kingdom England HSBC

HSBC

15 Wellington St, Woolwich, London SE18 6PH, UK

+44 345 740 4404

Map

Detailed Information

Place Types Bank
Address 15 Wellington St, Woolwich, London SE18 6PH, UK
Coordinate 51.4898071,0.0662808
Website https://www.hsbc.co.uk/1/2//contact-and-support/branch-locator#
Rating 2.4
Compound Code F3Q8+WG London, UK

Openning hours

Monday 10:00 AM – 4:00 PM
Tuesday 10:00 AM – 4:00 PM
Wednesday 10:00 AM – 4:00 PM
Thursday 10:00 AM – 4:00 PM
Friday 10:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Dominic Fischer (10/13/2020)

A lot of time wasted here. 7 weeks to open a bank account. Staff are polite but can be very argumentative. The only reason even continued my application was because of Debbie, the only one who got straight to the point and did not waste my time.

Ace 23 (06/26/2020)

Very disappointed. They took over 20 minutes to do simple banking transactions for 4 people. Meaning I couldn't be seen. Very disappointed. The staff were also argumentative and rude. They slammed the door on the three people who had been queuing and were upset after arguing with one man about it. Very poor customer service. I am considering transfering to another bank.

Rustam Aliyev (01/30/2020)

Good service, convenient location. All the devices were working fine. Happy to see fully functional branch on our area.

Simon Vaughan (02/04/2020)

Terrible bank. Honestly one of the worst I’ve visited. Staff are rude and don’t have a clue what they are doing, and that is even if there are sufficient staff to serve you, they are consistently understaffed. Always looking to add on an extra administrative fee. Considering moving my account so I don’t have to deal with these idiots.

James Davies (12/06/2018)

Absolutely atrocious. I visited the branch at 13:40 on a Saturday and all of the cash desks were shut. With only the cash counting machine available, I decided to deposit cash. After a 10 minute queue, I then had to try 8 times to deposit £1000 of mainly new £20 notes. I asked someone for help who was quite obviously a member of staff with her name badge removed and was told "oh, I'm busy" . After this ridiculous experience I then went to the door to leave (which was locked) "one minute please" - to which I then stood for one minute and the member of staff continue to chat in the booth that he was sat in with a customer. I then said that I need to leave (and clearly so did the other three customers that were waiting). He didn't say anything and reluctantly walked to the door to open it. I'll never visit this branch again. Poorly trained and lazy staff that behave as though they are doing you a favour and, quite obviously will do anything to get out of doing their jobs. They could do with taking notes from the staff in the square mile.

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