Masutomi Ryokan

First off, lovely people working here. Very friendly and accommodating and I can only apologise we weren't able to chat more! A bit of a hike from the station with heavy baggage but not too bad. Near both a Lawson and a 7-eleven, so no shortage of necessities. Booked the room with private hot spring pool. I highly recommend that. Wonderful to take a dip whenever you feel. (the tub can fit two fatties such as the missus and I, so I recommend it!) Full breakfast was lovely. Beds were a little firm, but extra bedding made it serviceable. TV was great and air conditioning was efficient. I'll gladly return some day it possible.

The best Ryokan I have stayed in Hakone. The meals (breakfast and dinner), baths, rooms, location, and price were great. The best part about the experience was definitely the lovely 女将さん(Inn host). She made the experience 5 stars 😊

Spent a night here during winter in Hakone on a solo trip and had a beautiful time. The old innkeeper lady didn't speak any English but she was extremely nice and friendly and made my time here very enjoyable. I was able to get by with very basic Japanese (and they had a good instruction sheet in English, so you'll be fine), or use Google Translate with the free WiFi. Perhaps because of this, I only saw Japanese tourists! Very atmospheric and nice Ryokan tucked away by a bridge just about 5 mins walk on a small uphill from Hakone Yumoto train station. I also had the in-house Kaiseki 4500Y dinner (2000Y also possible) and breakfast, and they were excellent! Rooms were basic but clean, traditional, and quiet, but at least mine had no attached bath (only bidet toilet). However, the baths are amazing - that's what you're in Hakone for, right? Four different pools to bathe in, rotating between men and women, so I highly recommend you try to check them all out. According to the official onsen license, water from the spring comes out at 54.1C and is kept at 41.8C. The water is from a natural onsen spring (as opposed to heated tap water), and feels great. if you only go to one, definitely go to the open-air rotenburo (露天風呂) pool on Level 1 (the other 2 are in the basement), especially the octagon pool. It was nice in the winter air. Overall, slightly cheaper Ryokan than most around Hakone, and perhaps not the most scenic, but definitely very atmospheric and has nice onsens. Would definitely recommend!

Perfect stay. Extremely friendly staffs, good quality meals, extraordinary service. Warm welcome experience at Masutomi Ryokan made our honeymoon. Thank you again!! Will come back for our anniversary.

The staff are attentive and welcoming from the moment you walk in, the accommodation is traditional but with all the modern amenities you could ask for. The onsen in this Ryokan is amazing, hot and steamy, and just what one needs after a day of exploring!