Hotel Livemax Heart-Yokohama

The hotel is clean but the service is poor The building itself is new because it is relatively new. The room is very normal. The desk is very small. There are a lot of outlets. One USB socket of 5V 2.4A is installed in the bed. There is a microwave in each room. This is insanely nice. There was an electric kettle and a tea cup, but no tea or coffee was prepared. Amenity is not good. The slippers are not disposable and can only be reused. There is no cotton swab, and as mentioned above, there is no tea or coffee. Also, if you don't put a cleaning tag on the outside of the door by 11:00 in the morning, it won't be cleaned and you won't be able to change towels. I checked in at around 16:30, but the cleaning was not finished yet, and the inside of my room was cleaned, but the PET bottles and bento patterns that seemed to belong to the person in the previous room were found. It was placed right next to the outside of the door. After that, I went shopping, etc., and finally at around 18:30, I was cleaning up the last lumps of garbage and used towels that had been placed in the corridor in large quantities. When I see the site where such cleaning is not in time, I am worried that the slippers in the room are also properly sterilized. In addition, we do not support luggage storage before check-in and after check-out. This is also disappointing. The coin laundry is also an old pay vertical washing machine and pay dryer. Detergent must be purchased at the front desk for a fee. Regarding wifi, it is garbage. Only about 5Mbps was available. It is garbage. I can't understand the spirit of being able to write "all rooms are equipped with wifi" with such wifi. General comment good point ・ The room is new and clean ・ A microwave oven is provided in the room Bad points ・ There are few amenities ・ Cleaning is always on the edge. Garbage is scattered outside the room even in the evening ・ Old coin laundry, detergent is also charged ・ Luggage storage is not supported ・ Wifi is useless ・ If you don't put out the cleaning bill, you won't even change the towel. Although the evaluation is about halfway between 2 and 3, the point that cleaning is barely done is scattered in the reviews of other people a few months ago, and it can not be expected to improve, so it is rated as 2 stars.

The slippers have changed from disposable slippers to reusable black slippers. Even though the number of customers on goto has increased since July, it is a mystery why we cut costs here, and it is very dangerous to skip corona countermeasures when the number of corona infected people is the largest in history. --- July 20 There were only two coin laundry dryers, and one was out of order. It's been two months since it opened.

I used it without meals. I was worried about the quality because the price is cheap, but the room was very clean and the front desk was very friendly. I still want to use it.

It's been a while since it opened, so both the facilities and the rooms are clean. The room is a bit cramped, but it's necessary and sufficient, and the price is very good. It is close to the station, and the convenience store is also nearby, making it convenient.

The cost performance such as price, customer service, and cleanliness of the room is very good.