Apotheek Westerkade

Why 2 hour lunch break? The takeaway kiosk does not work. 30 min on hold. 4 for me .. YOU ARE WAITING FIRST. Then .... it is very busy at the moment, hoppa thrown out. Do you think it's crazy that it's busy when you're 2! Hour is going to have lunch. Bah!

Went to the doctor at 10.30 with a child with ear infection. At 1500 no medicines yet, I called and received confirmation that the medicines will really arrive today and that a weekend cannot pass. Got nothing, you don't treat people like that. Unworthy of pharmacy!

Helped quickly, looks neat.

Now with corona waiting a very long time and wondering what people are doing in there, would expect that you pick up medication and stuff and so should be able to get in and out fairly quickly. After maybe a short mandatory brief explanation!

Have had this pharmacy for many years, but lately the quality has left much to be desired. Bad communication and handling of problems. Only offer service if it doesn't take too much effort. Too bad, after many years of good service.