Upravlinnya Pratsi Ta Sotsialʹnoho Zakhystu Naselennya V Zavodsʹkomu Rayoni M. Zaporizhzhia

I was surprised by the refusal to compensate the municipal nanny. The answer was given 4 months after the deadline for submitting documents. Officially employed, taxpayer, single mother, child under 3 years of age, compensation is not allowed in the opinion of scientists in a place where the rights of citizens should be protected. For several months I paid for the services of the municipal nanny, not knowing that I was taking the latter from my son. The certificate from the official place of work does not meet the requirement. Adopted in October and until January 22, no claims to this document were presented. The money that was taken from my child was intended for the examination and treatment of a child under 3 years old, and will probably go to an employee bonus. Not appointed, not prompted, what could have been fixed in October. But I don’t know whether it was done on purpose or because of the lack of literacy of the staff, but the prize will definitely go into the pocket. After all, they saved. Someone else's children are not yours.

Everything is bad!! All grandmothers are sent to fill out forms at home or on the Internet. No one consults live, not everyone can understand the samples. Darkness. The girl from the window submits the forms and everything else, the problems of those who came. Someone tries to swear, someone just cries under the door. One woman became ill, she was pumped out by the same unfortunate aunts. Is it difficult to organize at least one person on the street who will help people figure out how and what to fill out? It is necessary to hang the address of the boss on the door, let the grandmothers gather under his door for a consultation

In the consulting room, a competent, polite specialist conducts a reception, but unfortunately she is the only one. In other offices, you can often come across rudeness than professionalism. You need to defend at least 2 lines just to submit the documents, and if you know how many copies of documents you need to prepare in advance. And if they also demand to buy them folders, paper clips, copy their own forms, etc. then 3 queues. They do not care that there are vulnerable categories in the queue: the disabled, people after the loss of a loved one, pregnant women, young mothers, send them to run around the entire area to buy a certain folder for them, this is the norm. The attitude towards people is swinish.

They do not know that the registration of maternity leave for FOP is not in the Security Council (but in social fear), you don’t do that, how can you not know this. Only 4 times was it explained to me that I did not need to come here, how can a person know about this, who is sip with it for the first time ?! Or I myself have to think of it or read on the Internet (which is not always the case as it really is). It's good that when I had already put the documents in the box, they called back and said that you were not there.

The list of required documents is constantly underspecified. A child from a large family needs to confirm registration in order to receive a certificate, although it is impossible to discharge the child without it.