Derzhavna Mihratsiyna Sluzhba Holosiyivsʹkoho Rayonu

Everything works quickly and well.

Longest queue I've ever seen

Unpleasant employees who selectively provide services to customers explain and show everything to some (even without an electronic queue), including how the terminal works, etc., while others are sent to the store to change money for payment in the terminal, they are rude, called "incapacitated" if you clarify something, try to humiliate something, make sounds like "squeezing", while showing not professionalism, but hidden aggressively. Girls from 2 rooms should work with psychologists, some kind of coaches, to help them overcome their complexes, which they broadcast to clients and improve their professionalism. Otherwise, let them work where you do not need to communicate with people a lot, since it does not work out and your nerves will also save clients. I don’t think that in a “private” organization they would allow such a thing, they would say goodbye to them immediately.

Not at all surprised by the lack of service and communication ethics. Employees are reluctant to provide services, i.e. their work ... They look at you with such an expression on their face: "why did you come here ?!" ... I have one question, why are these people doing their job?

Everything is done quickly, simply by technical means. It became much better than it was 6 years ago.