Insomnia Cookies

No details about the procedure to order is on the website. You can only order or pick up, but you cannot do anything at the bakery. People just ignore you and dont attempt to talk to you to see if they can help. Do not call the national number to order. You will wait hours for someone to pick up. I arrived at 5:30 and they wanted to make me wait till 7 to pick up an order. No way!! If I would have known I need to order an hour a head I would have!! I was already there. I am not waiting that long when sub way down the street has fresh cookies also.

Super expensive. Worth it during the day, but a Friday or Saturday night? Expect to wait 30 mins for more than 3 cookies or a specialty treat. Deliveries are only on campus, if you're lucky.

Insomnia Cookies had a deal that they posted about where you could go to insomnia in Pajamas and get a free cookie, when I got there a group of 5 was already there in their pj’s. They said that they were being completely ignored. I knocked on the window to ask any of the three employees for help but nobody even looked at me, the cashier was actually eating a dark chocolate chip cookie.nnLike, how rude of you to eat cookies right in front of the group of 5, which was now 7 waiting at the door. The employees were also not wearing their mask, unless dangling the mask from one ear to talk and eat is considered wearing their mask.nnThe funny thing was that the employees were mostly in pajama pants too! Maybe they wanted the free promotional cookies for themselves.nnI called their phone number and I waited for 3 minutes while looking inside insomnia, nobody picked up a phone.nn2 more joined the group of 7, and we informed them of what was going on. They were shocked and reluctantly walked back to their car, their night like everyone else’s had been “ruined”.nnBasically I drove to get a free cookie and to actually buy some for my roomates, didn’t get any service or any help in ordering. Saw the employees not wearing mask, in pajamas eating cookies while completely ignoring the groups of people at the door. 0 stars if I could

If you love warm, moist, delicious cookies, look no further! They have a good variety of cookies, along with ice creams and pints of milk! They are open pretty late and they do deliver! If you're on Purdue campus, definitely check them out!

The absolute worst service I have ever received. Got yelled at and locked out without reason. All six employees must have had a bad day. Very very poor. Will not every come back but this establishment could use all the prayers. No person should ever receive this treatment. Love the cookies but not worth leaving feeling worthless.