Apple University Park Mall

I’ve always been an Apple guru. As a tech nerd, it seems the best to go with a company that keeps things simple for users of all ages. Recently, I had a bit of a scuffle with an app that was taking money from my bank account. Now I’m no Karen, but $30 is a lot of money taken out for one app. I filed a kind complaint to make Apple aware of the problem, and a few short days later, all of my money was refunded and the subscription was cancelled for me. Even though I had to go with Microsoft for my computer, I am an iPhone user for life. Thank you guys for all that you do. Users like me appreciate you!

They sent my phone out for a repair on Aug. 5 for a hardware issue that should have been covered in the first place. Phone was repaired a week after but because Apple closes down this store I can't pick my phone up. I have contacted Apple support and they tell me I will not be able to pick up my phone until they open back up? I ask what the time frame would be, their answer? We don't have any idea. They refuse to ship my phone back to me. Horrible experience. I still have no phone and they never reached out to notify me that this would happen in the first place. Don't even know why I buy Apple products. Seriously thinking about switching to an Android.

i had a wonderful experience at this apple store, they were all kind, and so respectful. they helped me quickly, and when the first solution didn’t work, they were kind enough to try again. efficient, and sweet! loved my experience!

It's neat and follows protocols, such as 6ft spacing and wearing of mask is compulsory.

It smells like sweat, and bacteria in this place. Sorry but very unpleasant taste.