Baskin-Robbins

Called at 8:50 pm and told me they were open until 10 pm. Drove across town and got there around 9:35 (didn’t leave right away). Sat at the speaker for 5 minutes and no one came on to take my order. I drove up to the window, all the lights were on, but everything was broken down and no one was in site. Last time I will be going there.

What is going on here? Portage, IN Baskin Robbins/DQ what is the problem? Either they don't have a store manager and if they do this person is terrible at MGMT. They have been out of pint containers for over 2 months, so when you order a pint of ice cream you get half full quart containers. I ordered half butter pecan half jamocha almond fudge pint. You would have thought I was ordering in another language. I had to repeat my order 6 times to cashier and to what I guess was the mgr. She couldn't find the containers for ice cream. It was like it was everyone's first day. The store always seems messy and in disarray.

Advertisement said they had new fall pumpkin flavors in, including on menu board but had nothing in stock. Pumpkin ice cream was the only reason I visited

The woman behind the counter was awful, I tried ordering an ice cream and after five minutes of trying to do so I just walked out. How she took such a simple task and completely ruined it I still don't know. I think she just didn't want to do her job because I refuse to believe anyone can be that dumb.

Fast friendly staff listened to our order and got it right with no problems