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Reviews
Aubrey Christopher (07/19/2020)
I went in to get my plan at Verizon bought out from t mobile. James and crystal were the two employees working, they did a wonderful job and had great customer service. I will definitely be returning!
Jason Cooke (06/21/2020)
Love this store . While I do work here keep in mind I am still a customer. Crystal has sold me all of my tech . My watch, my phone, my last phone, my wireless charger and as of yesterday two AirPods. Not only am I a happy customer but I love being part of the team here. If you read this review please come in and let us work for you, like Crystal worked for me when I was on the other side of the counter. Any question, any problem, just come in and let us help.
Michael McLain (08/15/2020)
Josh helped us get out issues with our phones for my wife and I fixed quickly. Great store experience.
Alexandria kaminski (08/06/2020)
We are former sprint customers we walked in this T-mobile store for upgrades. Since the merge happened 5 days ago they didn't have any phones or products in stock for us. Jason and Javy both went above and beyond just to make sure we were 100% satisfied. We were misinformed by other sales associates and customer service representatives they better explained everything. They called every store to see if they had the phones in stock for us & even called managers to see if we can become T-mobile customers. Unfortunately because they are a T-mobile store they have limited access we were there for 3 hours on hold with customer service just for upgrades. Jason and Javy asked and wanted to be kept informed what was going on. Like I had previously stated we were former sprint customers, Jason and Javy were doing everything they could to help, they even tried to make us T-mobile customers. They were hands down the BEST sales associates I've ever experienced before. Very positive and hardworking, they need to be recognized for all the hard work they did!
camilo testa (07/30/2020)
Crystal was fantastic explained everything I would recommend T-Mobile to all my friends just because of the experience I had with Crystal
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