Map
Detailed Information
- Place Types Spa
- Address 2787 Lancaster Dr NE, Salem, OR 97305, USA
- Coordinate 44.962227,-122.9849873
- Website http://www.planetfitness.com/gyms/salem-or-763
- Rating 3.9
- Compound Code X268+V2 Salem, OR, USA
Photos
Reviews
I signed up for service over a year ago and then I moved to Washington state. I was locked into a membership so I let it take out the membership until the year was over because I was told it would cost more money to cancel. Now more than 2 years later.they are still taking money out of my account. I spoke to their supervisor and he said the only way they would even consider helping me is if I physically walked in and showed them my Bank account. I live 3 hour's drive now in the middle of a pandemic and recently my vehicle stopped running as well. I asked them if I could email them a copy of my bank statement proving they continue to withdraw money from my account and they still refused. Ice never been treated like a criminal when they are.the ones who are taking something from me without permission. Not to mention I was a relatively content customer for a year. I offered faxing and emailing and anything else I could do to rectify this matter and they continued to refuse unless I drove down to them. I even offered going to my local gym affiliate in Washington and they still wouldn't work with me. Why would I go to such a hassle for $10 if it wasn't true? The only reason I can't drop it is because they will continue to charge my card for eternity since they say their records don't show a withdrawal.
I’ve unfortunately never felt welcomed at this location. Rarely greeted at check-in and no one there seems to enjoy their job. It’s typically more crowded than other locations since the facility itself is quite crowded. Today was really the last straw for me coming here as 10 minutes before close they decided to shut off the lights in order to get people out. I absolutely love the Commercial Street location and highly recommend there if you are wanting to feel a part of a community and that you are cared for as a member.
Nice people working there, they all know your name. Manager Warren very nice guy, he keeps place cleaned and sanitized. There’s always sanitizer spray bottles and paper towels available for members to use. Austin gym trainer he’s an awesome trainer and very professional guy, very proactive, you can see him picking up weights left on the floor or just keeping an eye in the entire place, I feel lucky to train at this place with these great people!
I joined planet fitness sometime last year because the price was great for exactly what I needed. Open 24hrs so I could work out after my little one and his dad fell asleep. Since Covid, I haven’t been able to go at all since the hours have been changed & they’ve been closing early! :( I’m hoping everything goes back to normal soon! ud83eudd1e
Not good. Gym lacking and unfortunately most staff really picky and rude. They also get very particular on masks. I don't remember ever reviewing a company, ever, but this was bad enough.nnMy parents had a membership here as well and warned me about lack of service and overcharges (other peoples charges were being charged to their account...never got refunded that money back), but I didn't listen and paid for it.
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