Dunkin'

I have to mention that all the employees in this location were very nice -- that's what got them the 3. Otherwise...0 stars. I'm not convinced they've all been trained properly... because it also appeared they were all working very hard.nnHere's the problem...i waited for too long - for 2 bagels that weren't even supposed to be toasted... and no one proactively communicated with me. That's a cardinal retail sin.nnThe order was wrong... and the bagels were stale to the point of not edible. They were hard as a rock.nnI like Dunkin. I liked the people in this location.... but ya gotta be better. I typically don't post online reviews... because I think most are done by angry people with axes to grind with everyone in the universe... but i also think business owners need feedback. I WILL give this location another chance.nnTrain your folks better and sell fresh bagels!

Manager said he couldn't void sale. Seems hard to believe. Never heard of such as thing. So paid double my amount. Great way to start the holiday season in 2020. Alot of other great Dinkins in the area, dont waste the time on this one just in case they mess up. Sad!

The employees weren’t friendly and very rushing. The box of donuts was covered in chocolate all over the outside and they didn’t try to clean it off so it got all over everything. I asked to ensure the drink had liquid sugar bc it didn’t say it on the screen and he cut me off to say got it! And of course the order was wrong. Not a good experience.

Very clean, everyone had mask and gloves on, friendly, efficient and quick

I have had more orders wrong than right from this store and if by chance it is right, I have to give my order multiple times through the Drive-Thru speaker even though my drink is pretty standard. Dunkin isn’t like it used to be, now they’re shipping donuts in frozen and just warming them up each morning. Pretty disappointing.