Walmart Pharmacy

When I 1st transferred my RX there I never had problems with them billing both my insurances. In the past 2 years I had to remind them every single month. I live out of town and during the week when I am in town for work my time is exceptionally limited. Sometimes they took care of the discrepancy in minutes. Other times it would take them up to half an hour to run the script again.

Alex is always friendly and cordial.

Pharmacy is mismanaged. You call in script, they text you it’s ready, you go there, it’s not ready, then they want you to wait while they fill it. Since this Walmart opened its been bad. This is especially a pain when you’re really sick. And they don’t care if you’re in there infecting others. AND, even though their policy is to hold scripts for you for 9 days, they put them back after 7, which contributes to the problem I just described. I am moving my scripts to Sams which, ironically, is owned by Walmart but managed very well. If Sams copays are the same under your insurance go there. If you don’t have Rx coverage check both places price but quality of service and care is superior at Sam’s Club.

I'm a recent customer of Walmart Pharmacy because It's handy being in nearly every town in the US. The one on Herrera Drive in Santa Fe creates some challenges for the customer. There are good people working there, but they give every appearance of being overworked, under appreciated and not getting ahead of the demand. It's normal to wait in line for 15 - 20 minutes before advancing to the counter - it looks like everyone is filling prescriptions and there is no dedicated counter person. And it can take an hours to a day to get a prescription filled depending on workload. Recently they informed me a common antibiotic would cost $37.00 cash price. I went to another Pharmacy in town and it cost $4.75 cash price and it was filled in 20 minutes. It's good to shop around!

Recently went in to pick up antibiotics. Very friendly staff and Danielle the pharmacist was very friendly and helpful.