Computer Troubleshooters of Carmel

10/10 recommend! They fixed my phone with no issues whatsoever. The guy even talked to me while i waited. Super friendly and will be going back

I took my Mac Notebook here because there were lines on the screen and you couldn't see the display properly. I was told there would be a $90 fee just to look at the computer, I said okay. I get sent an invoice for $209 to downgrade the software as Mac updates can sometimes causes bugs. If I paid for the repair ($209), the original $90 is taken off so I'd pay $209 total instead of $299 . I was told if the software downgrade doesn't work it would cost an additional 400+ to replace the screen. I declined as I was not comfortable with the lack of guarantee he could give me on this initial $209. If the software update didn't work I didn't feel that I should be responsible for paying for this service. I took it to Apple today and within five seconds the Apple employee knew I needed a screen replacement and said it would be free because it was a wear and tear problem that Apple is responsible for. I don't even have Apple care. I don't know what kind of work this shop does for other people; however, in my situation I would have been out almost $600+ for the software update that wouldn't have worked in addition to the screen replacement when Apple did it for free. I would recommend going straight to Apple when you are having any issues with your Mac. Upon explaining this, I was refunded the $90 deposit so the owner is willing to work with you when you are dissatisfied.

I'm very impressed with the professionalism, and the responsiveness of this business. Feras was willing to go above and beyond the call of duty to make sure I was satisfied with my gaming build. It actually took less time than he quoted for my build to be completed even with the strain that COVID-19 placed on any shipping businesses. I wanted a very high end gaming rig. He built a very high end rig for right around what he quoted, and he even emailed me when he could find a better deal than what I could find, or if something I wanted wasn't available. I would HIGHLY recommend Computer Troubleshooters for any of your computing needs.

Feras and his staff have been so very helpful to me over the past 10 plus years! They are so quick to respond every time I have an issue with my laptop! I would highly recommend them for your computer needs!

I have Computer Troubleshooters maintain my computer for the last eleven years. I got in a bind yesterday and they were on it right away and got me back up and running. In my business, it’s imperative that your computer operates at top performance. Down time is not an option.nComputer Troubleshooters keeps our company rolling and respond to any problems immediately.nnI strongly recommend you call them for any problems you may have or even more so, if you are starting at ground zero. (Her it done “right” at ground level )